Support

Contact us

Questions about your account, billing, or documentation tools? Email our support team — we typically respond within 1–2 business days.

Support email

support@shieldosdocs.com

Expected response time: 1–2 business days.

For questions about a specific case analysis, include the case ID from your dashboard so we can locate the right record.

ShieldOS is based in Massachusetts, US. We are not a law firm and cannot provide legal advice by email.